Digital marketing offers enormous opportunities for businesses to expand their reach and target the right audience at the right time, especially using advanced technologies such as artificial intelligence (AI).
But with a lot of opportunity comes a lot to consider as your audience has multiple touchpoints to discover and communicate with your brand. That’s why it’s essential to have a strategic digital marketing plan that’s aligned with your business plan in 2024.
If you’re reading this and think you don’t need a digital marketing plan or the plan you used in 2023 will be enough, you could lose out to brands that are busy planning right now.
Do you still need convincing? Here are 5 key benefits of having a digital plan to steer your marketing activities in 2024.
- Improve efficiency
- Gain insights
- Boost productivity
- Know your audience
- Increase ROI
Benefits of Digital Marketing Strategy
1. Improve efficiency
If you look at any company – big or small – there will be areas that need improvement in terms of efficiency.
Maybe you have multiple tools in place to track data across departments when an integrated system would allow everyone to access the same data in a few clicks. Or perhaps you’ve not optimized your paid media campaigns because nobody on the marketing team has been given responsibility for the budget or task.
When you plan for your marketing activities, you have the time to audit what’s gone before. You can gather reports and talk to team members to discover what’s worked well and what’s creating barriers. It’s also a great way to see opportunities to avoid action duplication which can be a drain on time and money.
2. Gain insights
Marketers have stored a lot of data from which to gain insights to inform campaigns and messaging. The flip side is that sometimes there’s too much data and not every company has a data scientist or analyst in-house to help figure out which data is useful.
Taking the time to create a plan can help marketers identify areas where they are losing customers (e.g. click-throughs from a social media ad to the website). It could also help to understand what campaigns or activities have helped drive conversions (e.g. including relevant downloadables on blogs to drive data capture).
With GA4 having replaced Universal Analytics, marketers need to get up to speed and create custom reports that can drive better insights in 2024. Understanding the new features and reporting on GA4 (and any others you may use) will be crucial to helping you understand your customer journey and the best way to drive visits into leads.
3. Boost productivity
Along with improving efficiency, a well-thought-out plan can help boost productivity. When Harvard Business Review conducted research with B2B companies in 10 industries worldwide, they found that commercial productivity leaders focus on three areas.
- They refine their go-to-market model
- They raise productivity on the front line to make every sales rep an A-player
- They identify efficiencies in sales and marketing support
To do that, these high-performing companies focus on knowing the factors that drive productivity, what can be done to improve them, and if the right resources and staff are in place to achieve those goals.
All of these require a forward-thinking plan that understands where the company is, where it’s going, and where it needs to be.
4. Know Your Audience
Your marketing campaigns will only be successful if they talk to and reach the right audience. There’s no point putting time and effort into creating a great campaign if you don’t have your buyer personas and digital channels in mind.
Planning can help you to reflect on your customers. You should ask yourself questions such as
- If leads or conversions have decreased, why or on what channel has that happened?
- What type of reviews or feedback have you got from customers?
- What is engagement like for your email campaigns?
- How are your targeted paid campaigns performing?
- Have you changed or optimized your SEO strategy for customer search queries?
These types of questions will help you dig into what’s changed over the past 9 to 12 months. We all know customer behaviors and preferences change quickly, so it’s up to you to research, plan, and try to predict to drive engagement.
5. Increase ROI
Return on Investment (ROI) is a crucial metric for marketers. It measures the profitability of an investment and lets you know whether a campaign or tactic has been successful.
That way, you can ramp up marketing activities that give you a positive ROI and abandon those with a negative one. Knowing the ROI of social media and content marketing activities can be particularly helpful.
Some ways to increase or improve ROI are:
- Set goals
- Track related KPIs
- Identify areas of improvement
- Develop high-value and relevant content
- Use different channels
- Improve user experience
- Use automation tools
Tracking ROI across channels will help you identify what really drives revenue rather than focusing on vanity metrics. Make sure to do this on a regular basis to keep on top of activities.
Conclusion:
With 2024 around the corner, it’s crucial to have a plan in place for all your digital marketing activities. Join our Digital Marketing course and explore the best practices and tools (including AI) to craft an innovative and highly effective digital marketing plan for 2024. Save your spot today!
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